FAQ
Frequently asked questions
Everything you need to know before booking — from arrival logistics to day-to-day details.
Booking
How do I book?
Fill in the contact form with your dates, number of guests and questions. We'll reply within 24 hours with availability and a quote. Booking is confirmed after the deposit is paid.
What is the minimum stay?
6 nights. The villa rents Saturday to Saturday, or from another start day depending on availability.
When is the villa open?
The season runs from April to October. Outside this period, contact us — exceptional stays may be possible depending on conditions.
Is there an agency commission?
No. You book directly with the owners. No platform commission, no middleman.
How does payment work?
A 50% deposit is required at booking. The remaining 50% is due on the day of arrival.
What is the cancellation policy?
The policy is strict. If cancelled more than 60 days before arrival, the deposit is refunded minus an admin fee. Within 60 days of arrival, the deposit is non-refundable.
The villa
How many people can sleep at the villa?
The villa sleeps up to 9 guests in 4 suites: Suite Agave (pool view), Suite Bougainvillea (garden view), Suite Gelsomino (garden view) and Suite Limone (interior room). Each suite has a private bathroom and terrace.
Is there air conditioning in all suites?
Yes, all suites are air-conditioned.
Is bed linen provided?
Yes. Sheets, bath towels and pool towels are all included in the rental.
Is the pool heated?
No, the pool is not heated. It is fed by natural water and stays at a pleasant temperature from May to October thanks to the Sicilian sun.
Is there a fully equipped kitchen?
Yes. The villa has a fully equipped indoor kitchen (dishwasher, microwave, espresso machine, washing machine) plus a full outdoor kitchen on the rooftop, a wood-fired oven, a BBQ and a plancha by the pool.
Is there Wi-Fi?
Yes, high-speed Wi-Fi is included throughout the villa.
How many cars can park on the property?
The property has a secure private car park with space for up to 4 vehicles.
During your stay
What time is check-in?
Arrival is from 4:00 PM. A late check-out or early arrival may be possible depending on adjacent stays — contact us.
What time is check-out?
Departure is before 10:00 AM.
Is there someone available on site if needed?
Yes. Emmanuel Di Pietro, our local manager, is reachable throughout your stay. His contact details are provided at booking confirmation.
Are pets allowed?
Small pets are welcome. Please let us know at the time of booking.
Is an end-of-stay clean included?
Yes, end-of-stay cleaning is included in the rate. A mid-stay clean is available on request, at the guest's expense.
The surroundings
Is there a supermarket nearby?
Noto (5 km) has several supermarkets and a weekly market on Monday mornings. A second market takes place in Avola on Thursdays. In Syracuse (30 km), the Ortigia fish market is an unmissable experience. Groceries can also be ordered from Noto.
Which restaurants do you recommend in Noto?
Contact us directly — we are happy to share our personal favourite addresses in Noto and the surrounding area with our guests.
Is a car absolutely necessary?
Yes, a car is essential. There is no public transport to the villa, and the villages, beaches and sites of the Val di Noto are only accessible by car. See the Getting Here page.